Photo Sized in Galleries

[Aaron Jors]

I noticed that photos I've recently upload into some galleries seem to be appearing smaller not filling up the grey box. What is causing this?

Example:
http://aaroncjors.smugmug.com/gallery/5065237_uf6jo#590474038_76ogV

[Aaron Jors]

I though I had solved the problem but I guess not. All new photos that I upload to my galleries are not filling the grey boxes? I have notice that if I shrink the size of the windows explorer window the photo will fill the box.

Here is an example of an older photo uploaded almost the exact same size and it fills the boxes:
http://aaroncjors.smugmug.com/gallery/5962760_6kBfe#501482093_jEEGu

[Aaron Jors]

So I checked this on my computer at work and everything looks ok. My monitor at work is 19" vs my 24" monitor at home so this must come in play some how. What I still don't understand is how the 2 photos linked above display differently on my 24" monitor?

[jfriend]

I noticed that photos I've recently upload into some galleries seem to be appearing smaller not filling up the grey box. What is causing this?

Example:
http://aaroncjors.smugmug.com/gallery/5065237_uf6jo#590474038_76ogV I can't tell what's going on. There does not appear to be an XL-size version of that image which is why it can't fill the box. I don't know if you didn't upload a large enough image to make an XL version. How large is the original that you uploaded? I don't know if you have gallery settings that aren't permitting an XL version to be displayed.

I did also notice that you have Easy Sharing on and Right-Click protection on which is kind of bizarre because the Easy Sharing is defeating the right-click protection.

[Aaron Jors]

John the sizes of the photos are small 800x525 or somewhere in that range. As you mention I do not believe they fill the XL size requirement. However neither of the photos linked above fill the XL requirement but the "homeless" one fills the box where as the train one does not.

The train one is a newly uploaded photo. This fill the box thing hasn't been a problem before.

Easy sharing is on for the train galleries for my blog but the button shouldn't be visable unless im logged in.

I can't tell what's going on. There does not appear to be an XL-size version of that image which is why it can't fill the box. I don't know if you didn't upload a large enough image to make an XL version. How large is the original that you uploaded? I don't know if you have gallery settings that aren't permitting an XL version to be displayed.

I did also notice that you have Easy Sharing on and Right-Click protection on which is kind of bizarre because the Easy Sharing is defeating the right-click protection.

[jfriend]

John the sizes of the photos are small 800x525 or somewhere in that range. As you mention I do not believe they fill the XL size requirement. However neither of the photos linked above fill the XL requirement but the "homeless" one fills the box where as the train one does not.

The train one is a newly uploaded photo. This fill the box thing hasn't been a problem before.

Easy sharing is on for the train galleries for my blog but the button shouldn't be visible unless im logged in. XL landscape is 1024 x 680 in my galleries. XL portrait in my galleries is 768 x 510. That image (http://www.smugmug.com/gallery/5065237_uf6jo#590474038_76ogV) is only 451x600. Since I can't see originals, I don't know what size the orignal is, but my guess is that it's just not big enough to make a full size XL so it's displaying all that it has. Without enabling originals so I can see what you actually uploaded, I can't really help much more.

FYI, I saw the Share button on this URL (http://www.smugmug.com/gallery/5065237_uf6jo#590474038_76ogV) which removes your customization. I didn't realize at the time I made my comment that that's what I was viewing, but I was trying to remove your customization from the question at hand.

[Aaron Jors]

John I don't believe it has to do with the actual sizes of the photos because they are almost identical and one photo fills the box and the other doesn't. In fact the photo that doesn’t fill the box is larger than the one that does.

As I mentioned in my above posts this filling the box thing has only been happening with the new photos I upload. If things were consistent between photos it would be one thing but as you can see there not.

Photo #1 is 725x545 (Doesn’t Fill Box)
http://aaroncjors.smugmug.com/gallery/5065237_uf6jo#590474038_76ogV

Photo #2 is 725x506 (Does Fill Box)
http://aaroncjors.smugmug.com/gallery/5962760_6kBfe#501482093_jEEGu

I've also checked the gallery settings and they both appear identical as far as I can see. I believe it has to be something with Smugmug photo size like you mentioned earlier but I can't figure out what, nor can I figure out why 2 galleries would behave differently that have the same settings.

XL landscape is 1024 x 680 in my galleries. XL portrait in my galleries is 768 x 510. That image (http://www.smugmug.com/gallery/5065237_uf6jo#590474038_76ogV) is only 451x600. Since I can't see originals, I don't know what size the orignal is, but my guess is that it's just not big enough to make a full size XL so it's displaying all that it has. Without enabling originals so I can see what you actually uploaded, I can't really help much more.

FYI, I saw the Share button on this URL (http://www.smugmug.com/gallery/5065237_uf6jo#590474038_76ogV) which removes your customization. I didn't realize at the time I made my comment that that's what I was viewing, but I was trying to remove your customization from the question at hand.

[jfriend]

John I don't believe it has to do with the actual sizes of the photos because they are almost identical and one photo fills the box and the other doesn't. In fact the photo that doesn’t fill the box is larger than the one that does.

As I mentioned in my above posts this filling the box thing has only been happening with the new photos I upload. If things were consistent between photos it would be one thing but as you can see there not.

Photo #1 is 725x545 (Doesn’t Fill Box)
http://aaroncjors.smugmug.com/gallery/5065237_uf6jo#590474038_76ogV

Photo #2 is 725x506 (Does Fill Box)
http://aaroncjors.smugmug.com/gallery/5962760_6kBfe#501482093_jEEGu

I've also checked the gallery settings and they both appear identical as far as I can see. I believe it has to be something with Smugmug photo size like you mentioned earlier but I can't figure out what, nor can I figure out why 2 galleries would behave differently that have the same settings.

I'm guessing you need to go to the Smugmug help desk (http://www.smugmug.com/help/emailreal) because I can't offer any further help without the ability to play with your gallery settings and see the originals.

[Aaron Jors]

John thanks for your help. I forgot to ask but I was just curious how you go to this webpage with the share button viewable?

http://www.smugmug.com/gallery/5065237_uf6jo#590474038_76ogV

Is there anyway I can make that page inaccessable?

[jfriend]

John thanks for your help. I forgot to ask but I was just curious how you go to this webpage with the share button viewable?

http://www.smugmug.com/gallery/5065237_uf6jo#590474038_76ogV

Is there anyway I can make that page inaccessable?

No way to prevent it's access that I know. A hack could be done by javascript in the album description (the only customization that survives that page) to redirect to your domain page with customization, but you'd have to put that code in every gallery's description that you want to do this to.

[cabbey]

The heroes asked me to look when this came into the helpdesk... It's a bug. I'll get it reported into our database.

The train shot's original size is < XL, but Originals are disabled for that gallery. Since XL would equal Original, Large is now the largest size we can display. We are however drawing the frame for the right click protection as the original size and then asking for an XL image to fill it. The image serving code however refuses to serve out an image it shouldn't be and sends out the L size.

The grafitti shot is similar, except that an XL sized image remains cached, once that cache expires it would likely display the same result.

Interestingly it is only broken when the page is initially served out, if you resize the window down and back up, we get the frame drawn correctly dynamically.

[jfriend]

The heroes asked me to look when this came into the helpdesk... It's a bug. I'll get it reported into our database.

The train shot's original size is < XL, but Originals are disabled for that gallery. Since XL would equal Original, Large is now the largest size we can display. We are however drawing the frame for the right click protection as the original size and then asking for an XL image to fill it. The image serving code however refuses to serve out an image it shouldn't be and sends out the L size.

The grafitti shot is similar, except that an XL sized image remains cached, once that cache expires it would likely display the same result.

Interestingly it is only broken when the page is initially served out, if you resize the window down and back up, we get the frame drawn correctly dynamically. Thanks for the thorough follow up Cabbey.

[cabbey]

Thanks for the thorough follow up Cabbey.

that's how we roll my friend....

[cabbey]

btw Aaron, some beautiful shots of Milwaukee in there... seriously hampered my creation of the bug and slowed me down. :wink in the future try to report bugs with galleries full of less attractive images, m'kay. :D

[schmoo]

Moved to Bug Reporting for ya! :thumb

[cabbey]

Bug already fixed and in test.

[jfriend]

John thanks for your help. I forgot to ask but I was just curious how you go to this webpage with the share button viewable?

http://www.smugmug.com/gallery/5065237_uf6jo#590474038_76ogV


I realized I never answered the first part of this question. I got to that page just because I know that you can put www in place of the user's name and get a generic version of any gallery without the user's customization. It is a typical method of troubleshooting to see if a user's customization is causing a problem or not. This same version of the URL is used to implement the Hide Owner feature for a gallery (and that's probably why it exists).