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John Mueller
Jun-07-2009, 03:05 PM
Taking forever to view a video.
This is only happening in Smugmug.
All I get is transferring data.

Andy
Jun-07-2009, 03:39 PM
Taking forever to view a video.
This is only happening in Smugmug.
All I get is transferring data.
Hey John, what video, please?

John Mueller
Jun-07-2009, 03:59 PM
Video data transferred from "photos.smugmug.com are working fine.
Any that the data is transferred from "pixel.quantserve.com are hanging.

If I'm making any sense:dunno

Andy
Jun-07-2009, 04:37 PM
Video data transferred from "photos.smugmug.com are working fine.
Any that the data is transferred from "pixel.quantserve.com are hanging.

If I'm making any sense:dunno
John: What video, please? I need a link to it in order to help you :D

John Mueller
Jun-07-2009, 04:42 PM
http://bf2015.smugmug.com/gallery/8226717_oVXSg#544612392_NfACs-A-LB

Here is another:

http://openbloom.smugmug.com/gallery/6410314_FynSc/1/#556282443_46khS-A-LB

docwalker
Jun-07-2009, 04:59 PM
John,

Both of those videos play well for me. Ugly babies by the way. :-)

Can you run a traceroute for us? Go here:
http://www.smugmug.com/homepage/traceroute.mg
You will see the results on your screen and also receive an email with the results that you can send to us.

--Doc

John Mueller
Jun-08-2009, 03:02 AM
I have tried my work computer and it's doing the same thing.
Also I have tried several different browsers with no luck.
Flash 10 installed on all.
I did the trace route,where do I send it?

Andy
Jun-08-2009, 03:42 AM
I have tried my work computer and it's doing the same thing.
Also I have tried several different browsers with no luck.
Flash 10 installed on all.
I did the trace route,where do I send it?
ATTN: Doc at our help desk, John. Thanks.

nigelbb
Jun-08-2009, 04:44 AM
Both the angry, ugly chick clip & the time-lapse clip play OK for me here in France.