help please -Bizarre rendering of thumbnails

[richturk]

Hi, I havent been visiting my gallery much lately, today I noticed that my thumbnails on gallery pages are coming up full size like this
http://richturk.smugmug.com/Landscapes

I see some other posts here....Is this a site-wide problem?
pls advise.
tx

rt

[tfboy]

I'm having real trouble with uploading and sorting some photos tonight (2100 GMT time)

I've uploaded a few photos to a hidden "blog" gallery and the newest photos don't appear to display online. If I get a link for a medium sized version, I either get a "document contains no data" error, or the full size original is returned! :huh

What's going on ?!?

Link: http://www.xavimages.com/gallery/8301487_oVFGH/1/557176589_kW9JS#548776503_vSdkE

The previously uploaded photos to this gallery were fine, but are slow tonight, and every other website is fine (including dgrin) so it's not my net connection.

[richturk]

Hi, I havent been visiting my gallery much lately, today I noticed that my thumbnails on gallery pages are coming up full size like this
http://richturk.smugmug.com/Landscapes

I see some other posts here....Is this a site-wide problem?
pls advise.
tx

rt
here's another example
2nd and 3rd thumbnails in on top row
http://richturk.smugmug.com/gallery/8474589_AbLNP/1/557215621_CoCBA#557215621_CoCBA

[astockwell]

Yeah I just noticed something like this also, half my photos don't even load right, as in they come up as red x's, and then when I click on a photo to load it in XL 2 or 3, or original, I cannot change the size after that. What is going on lately? Seems like everytime I log in, there is some bug somewhere. I understand you guys do stuff to make it better, but jeez, is there anyway to do this virtually, so you can test fixes and updates before they go live? I spent the money and got a pro account, and I kinda am wondering if I should have gone to photoshelter. Flamesuit on.

[tfboy]

I think SM has some major issues tonight.
I started a thread without reading the other posts and obviously, it appears to be a site-wide problem.

As well as my photo links defaulting to the -O original size, I'm also having wierd stuff elsewhere. My thumbnails show the whole picture so the aspect ratio is distorted - a 3:2 ratio photo is squeezed into a 1:1 square thumbnail!

I hope they fix this soon... :rolleyes

[richturk]

I agree.

I promised someone that a shoot would be viewable tonight and busted my butt to get my images loaded, now I can't send the link

Smugmug seems to have become very unstable since all these "enhancements" have come on-line and it's not pretty to when we can't rely on it.


rt
Yeah I just noticed something like this also, half my photos don't even load right, as in they come up as red x's, and then when I click on a photo to load it in XL 2 or 3, or original, I cannot change the size after that. What is going on lately? Seems like everytime I log in, there is some bug somewhere. I understand you guys do stuff to make it better, but jeez, is there anyway to do this virtually, so you can test fixes and updates before they go live? I spent the money and got a pro account, and I kinda am wondering if I should have gone to photoshelter. Flamesuit on.

[tfboy]

Looks like a big problem with the site - others have posted similar issues.

New problem I've just seen, the gallery listing gives full-sized photos. Can't quite explain it, but here's a screenshot:

http://xavimages.smugmug.com/photos/557247006_howFZ-O.jpg

[darryl]

I'm seeing the same thing in Subcategory pages as well (sorry, private galleries so I can't post screenshots, but very similar symptoms). I sent the screenshots to support@smugmug.com but haven't heard anything back yet.

Probably related to this issue: http://www.dgrin.com/showthread.php?t=133212

[darryl]

I think this is related to this ticket: http://www.dgrin.com/showthread.php?t=133213

I'm seeing the same thing in Subcategory pages as well (sorry, private galleries so I can't post screenshots, but very similar symptoms). I sent the screenshots to support@smugmug.com but haven't heard anything back yet.

:-{

[gregfuller]

I'm having the same problem. I thought it was one gallery at first, and tried converting the thumbnails to the square format. Then I noticed the problem on other galleries.

[Andy]

This issue should be resolved guys, let us know if you experience any of the same issues and sorry for the hassle!

[tfboy]

Thanks Andy.

Looks OK now

What was the problem?

[astockwell]

I'm having the same problem. I thought it was one gallery at first, and tried converting the thumbnails to the square format. Then I noticed the problem on other galleries.

Thank You, I did the same thing.

[Andy]

Thank You, I did the same thing.
Hi, are you still seeing an issue? If so, can you tell us exactly where, on your site so we can help? Thanks!

[astockwell]

Hi, are you still seeing an issue? If so, can you tell us exactly where, on your site so we can help? Thanks!

No we're good now.

-Andy