PDA

View Full Version : Cards broken?


eoren1
May-08-2009, 09:59 AM
Tried to create a 5x7 portrait oriented folded card in FF and IE but the picture will not drag over to the target area.

docwalker
May-08-2009, 05:21 PM
Hi Eyal,


Sorry about that. It is a known bug. I assume that you were trying this using your custom domain login? Try logging in using your nickname.smugmug.com address. or vice versa. For some reason it works differently for some people.

The programmers are working on this and we hope to have it fixed soon.

JohnR
May-25-2009, 03:58 AM
I can't seem to create a card either. This is what I see:

http://img.skitch.com/20090525-cs6h42r517ds2esgitjcqh3tdw.preview.jpg (http://skitch.com/johnr/bt1nw/picture-1)Click for full size (http://skitch.com/johnr/bt1nw/picture-1)

docwalker
May-26-2009, 05:24 AM
John,

Is that using your custom domain or the yournickname.smugmug.com version of your URL?

--Doc

JohnR
May-26-2009, 05:57 AM
it's the nickname version: http://louisvilleky.smugmug.com

I see now that there is a "My SmugMug Creations Galleries" with a Card section there.

S-Man
May-26-2009, 11:09 AM
I've tried in FF and Safari, both get the "processing Flash" logo. It won't show my photos or anything.
I really need to be able to create a card too for some invitations soon.
Any suggestions?

(yes, I logged in using my SM name and not custom domain)

docwalker
May-27-2009, 05:42 AM
Sam,

Try the custom domain version. For some reason if you have the custom domain set, it wants to use it. I have reported this to the programmers so we can get it fixed.