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View Full Version : How to File a Bug Report


Andy
Mar-28-2009, 06:50 PM
Something not right? Let us know about it. More details are always better than less.


Give us your site name
Describe the problem
List the steps to replicate and recreate the problem
Provide links to your galleries, photos, etc so we can look
Let us know your system, and browser and version (e.g., Firefox 3, on Windows


If it's a validated bug, we'll validate on our system, we'll log it for our engineers and let you know.

If it's something unique to your site, or your setup, we'll let you know and then move your post to the proper forum.

docwalker
Aug-26-2009, 07:44 PM
Also, this forum is not for Feature requests. Please add those to the Feature Request list here: http://smugmug.uservoice.com

Please, if you are in doubt email the help desk first. The heroes will work with you. But, do not post here AND email too. It causes double work for the heroes.

Andy
Mar-12-2011, 04:40 PM
davidsdigitalphotography.com
smugwallet for my iPhone does not work
317 410 7661

Hi, you might try posting in this thread so the developer will see it thanks!

http://www.dgrin.com/showthread.php?t=129229&page=6