View Full Version : Current smugmug account trial upgrade?
Drax
Mar-18-2009, 06:15 PM
I currently have a smugmug account and am thinking about upgrading to include video. Is there a way to use the 14 day trial on my current account without my CC being charged yet? Am I blind and missing something? All I see is a trial for new accounts.
Thanks for the help
Curtis
rainforest1155
Mar-19-2009, 04:28 AM
I currently have a smugmug account and am thinking about upgrading to include video. Is there a way to use the 14 day trial on my current account without my CC being charged yet? Am I blind and missing something? All I see is a trial for new accounts.
Thanks for the help
Curtis
Hi Curtis and welcome to Dgrin! :wave
Unless you have signed up for a paid account, we don't have your credit card info yet. Just go to the settings tab of your control panel and use the upgrade button there. You won't be charged even though it may look like it if you're still in your trial.
If you would like us to change your account, just email us (http://www.smugmug.com/help/emailreal) with your SmugMug nickname and let us know which level you would like (Power or Pro).
Sebastian
Drax
Mar-19-2009, 09:42 AM
Thanks for the reply. I do currently have a paid smugmug account. What I want to do is try the upgrade for 14 days to try it out and have the option to cancel (the upgrade only) if it's not my cup of tea.
Curtis
Hi Curtis and welcome to Dgrin! :wave
Unless you have signed up for a paid account, we don't have your credit card info yet. Just go to the settings tab of your control panel and use the upgrade button there. You won't be charged even though it may look like it if you're still in your trial.
If you would like us to change your account, just email us (http://www.smugmug.com/help/emailreal) with your SmugMug nickname and let us know which level you would like (Power or Pro).
Sebastian
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