Only mid-def version broken, should I re-upload?

[Shaocaholica]

http://shaozhang.smugmug.com/gallery/7256977_qp3yR#468252383_d6e2p-A-LB

I just uploaded this and it seems that all the different resolution versions work except mid-def which streams until 0:19 and then goes right to 100% although it stops playing at 0:19. Again, only happens with the mid-def version.

[phototristan]

http://shaozhang.smugmug.com/gallery/7256977_qp3yR#468252383_d6e2p-A-LB

I just uploaded this and it seems that all the different resolution versions work except mid-def which streams until 0:19 and then goes right to 100% although it stops playing at 0:19. Again, only happens with the mid-def version.


Hi!

I'm not able to replicate this problem. I believe it's a caching issue and would bet that if you try it using another web browser, it would play all the way through. It's likely that an incomplete version is residing in your browser cache so could you try clearing your cache?

Here's how for Firefox under Windows:

http://www.smugmug.com/gallery/3232615

To clear your cache in Firefox on Windows, click on "Tools". Then select "Clear Private Data..." There will be a new window pop up. Make sure that the Cache check box is checked and click on the "Clear Private Data Now" button.

I would also recommend you restart your computer.

I hope this helps. Please let me know!

Cheers,