Dgrin slow lately

[jfriend]

Has anyone else noticed that dgrin has gotten kind of slow lately. I'm seeing 2-4 seconds for it to respond with the next page I click on. I've noticed a decay in speed over the last few weeks, but right now is much slower than before.

Here's a tracert:

Tracing route to pluto.smugmug.com [63.81.134.25]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 9 ms 9 ms 10 ms adsl-216-103-211-254.dsl.snfc21.pacbell.net [216.103.211.254]
3 10 ms 10 ms 11 ms dist1-vlan60.snfc21.pbi.net [216.102.187.130]
4 9 ms 9 ms 9 ms bb1-10g2-0.snfcca.sbcglobal.net [216.102.176.224]
5 11 ms 11 ms 11 ms 151.164.95.244
6 27 ms 11 ms 11 ms 64.215.195.241
7 21 ms 17 ms 17 ms SMUGMUG.gigabitethernet3-35.ar2.SJC2.gblx.net [64.214.196.246]
8 12 ms 12 ms 12 ms pluto.smugmug.com [63.81.134.25]

Trace complete.

[captain78]

Yep...I have noticed the same thing. Pbase is getting slower also.

[dlplumer]

I have not :scratch

[dlplumer]

I have not :scratch

I take that back. It does seem very slow all of a sudden :scratch

[jfriend]

These tracerts make it look like a possible networking issue. I can't tell if it's at Smugmug, in Smugmug's ISP or out on the internet or sometimes some of each.

Tracing route to pluto.smugmug.com [63.81.134.25]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 9 ms 9 ms 9 ms adsl-216-103-211-254.dsl.snfc21.pacbell.net [216.103.211.254]
3 10 ms 9 ms 10 ms dist1-vlan60.snfc21.pbi.net [216.102.187.130]
4 10 ms 10 ms 10 ms bb1-10g2-0.snfcca.sbcglobal.net [216.102.176.224]
5 11 ms 11 ms 12 ms 151.164.95.244
6 11 ms 11 ms 11 ms 64.215.195.241
7 24 ms 17 ms 17 ms SMUGMUG.gigabitethernet3-35.ar2.SJC2.gblx.net [64.214.196.246]
8 13 ms 12 ms * pluto.smugmug.com [63.81.134.25]
9 * 12 ms 12 ms pluto.smugmug.com [63.81.134.25]

Trace complete.

C:\Users\John>tracert www.dgrin.com

Tracing route to pluto.smugmug.com [63.81.134.25]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 10 ms 9 ms 9 ms adsl-216-103-211-254.dsl.snfc21.pacbell.net [216.103.211.254]
3 11 ms 11 ms 10 ms dist1-vlan60.snfc21.pbi.net [216.102.187.130]
4 10 ms 10 ms 10 ms bb1-10g2-0.snfcca.sbcglobal.net [216.102.176.224]
5 12 ms 11 ms 12 ms 151.164.95.244
6 67 ms 50 ms 49 ms 64.215.195.241
7 21 ms 17 ms 17 ms SMUGMUG.gigabitethernet3-35.ar2.SJC2.gblx.net [64.214.196.246]
8 * 12 ms * pluto.smugmug.com [63.81.134.25]
9 * 13 ms 12 ms pluto.smugmug.com [63.81.134.25]

Trace complete.

C:\Users\John>tracert www.dgrin.com

Tracing route to pluto.smugmug.com [63.81.134.25]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 9 ms 9 ms 9 ms adsl-216-103-211-254.dsl.snfc21.pacbell.net [216.103.211.254]
3 10 ms 9 ms 9 ms dist1-vlan60.snfc21.pbi.net [216.102.187.130]
4 10 ms 10 ms 10 ms bb1-10g2-0.snfcca.sbcglobal.net [216.102.176.224]
5 11 ms 11 ms 11 ms 151.164.95.244
6 29 ms 17 ms * 64.215.195.241
7 14 ms 17 ms 17 ms SMUGMUG.gigabitethernet3-35.ar2.SJC2.gblx.net [64.214.196.246]
8 12 ms 12 ms 12 ms pluto.smugmug.com [63.81.134.25]

Trace complete.

C:\Users\John>tracert www.dgrin.com

Tracing route to pluto.smugmug.com [63.81.134.25]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 9 ms 9 ms 10 ms adsl-216-103-211-254.dsl.snfc21.pacbell.net [216.103.211.254]
3 9 ms 10 ms 9 ms dist1-vlan60.snfc21.pbi.net [216.102.187.130]
4 10 ms 10 ms 9 ms bb1-10g2-0.snfcca.sbcglobal.net [216.102.176.224]
5 * 11 ms 11 ms 151.164.95.244
6 * 226 ms 20 ms 64.215.195.241
7 16 ms 16 ms 17 ms SMUGMUG.gigabitethernet3-35.ar2.SJC2.gblx.net [64.214.196.246]
8 11 ms 12 ms 12 ms pluto.smugmug.com [63.81.134.25]

[John Mueller]

Noticed slowness all day today.

[iotashan]

Noticed slowness all day today.

Seems fine to me.

traceroute to pluto.smugmug.com (63.81.134.25), 64 hops max, 40 byte packets
1 work.iotashan.com (192.168.12.1) 3.356 ms 0.990 ms 1.036 ms
2 adsl-71-150-254-150.dsl.mdsnwi.sbcglobal.net (71.150.254.150) 1.365 ms 1.244 ms 1.304 ms
3 adsl-71-150-255-254.dsl.mdsnwi.sbcglobal.net (71.150.255.254) 7.365 ms 7.655 ms 7.270 ms
4 dist2-vlan50.mdsnwi.ameritech.net (65.42.115.227) 7.933 ms 11.697 ms 7.347 ms
5 bb2-g8-0.mdsnwi.ameritech.net (65.42.115.116) 7.128 ms 8.256 ms 7.082 ms
6 69.220.8.49 (69.220.8.49) 13.084 ms 13.378 ms 12.475 ms
7 asn3549-glbx.eqchil.sbcglobal.net (151.164.248.18) 12.719 ms 12.821 ms 12.773 ms
8 SMUGMUG.ge-7-1-0.414.ar1.SJC2.gblx.net (67.17.162.126) 70.969 ms 63.669 ms 69.973 ms
9 pluto.smugmug.com (63.81.134.25) 64.176 ms 63.879 ms 65.175 ms

[Andy]

I've asked our OPS to have a look.

[LiquidAir]

The "New Stuff" button has been intolerably slow for me. Everything else seems fine.

[Squeezer]

Very slow today. Taking ages to pull up galleries

[ChrisJ]

Very slow last night and this morning. Two different locations... where I am now is usually uberfast.

[Squeezer]

Well it was running OK during the day but has gone back to being dog slow again tonight ( Aus timezone )

[JohnBiggs]

Smugmug has been very slow for me and all my guests for the past two weeks. I have had several actually mention how slow the browsing experience is in my galleries. :cry

[Manfr3d]

I was unable to access my smugmug account from europe last night getting timeout errors in my browser. Meanwhile the smugmug.com front page worked flawlessly fast. My page its now working again. Maybe the backups were roaring while the U.S. was alseep and was I not :)