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View Full Version : Needing Help..


facetoface
Oct-09-2008, 04:49 PM
I am a complete beginner and new to SmugMug... My sister and I are just opening our own photography studio and I have researched several other website providers and ultimately liked the possibilities with smugmug...

So, I have already created 1 gallery and now I am trying to figure out how to customize my homepage.. My first task.. a banner; I have tried several times and still no luck with getting it to work and I don't know what I am doing wrong.. My website is: facetofacephotography.smugmug.com..

Also, how do I get smugmug out of my url??

I would definitely appreciate any help or suggestions..
Ultimately, I would like to create a professional looking site for my clients to purchase from..
Thanks so much!

jfriend
Oct-09-2008, 05:04 PM
I am a complete beginner and new to SmugMug... My sister and I are just opening our own photography studio and I have researched several other website providers and ultimately liked the possibilities with smugmug...

So, I have already created 1 gallery and now I am trying to figure out how to customize my homepage.. My first task.. a banner; I have tried several times and still no luck with getting it to work and I don't know what I am doing wrong.. My website is: facetofacephotography.smugmug.com..

Also, how do I get smugmug out of my url??

I would definitely appreciate any help or suggestions..
Ultimately, I would like to create a professional looking site for my clients to purchase from..
Thanks so much!

There is something funky going on with a theme. You have a theme that is overriding your banner CSS and applying this:

#my_banner {
width: 750px;
height: 150px;
margin: 0 auto;
background: url(http://www.smugmug.com/gallery/6188922_WwqYt/1/390366001_aENgL#390366001_aENgL) no-repeat;
}

The problem with this is that the URL is wrong. That's an URL to a page, not to an image. This is coming from a theme, not from your custom CSS. I don't know exactly what you did to cause this. Did you try to create a custom theme. If so, delete or disable it and your banner will start working again.

jfriend
Oct-09-2008, 05:06 PM
I am a complete beginner and new to SmugMug... My sister and I are just opening our own photography studio and I have researched several other website providers and ultimately liked the possibilities with smugmug...

So, I have already created 1 gallery and now I am trying to figure out how to customize my homepage.. My first task.. a banner; I have tried several times and still no luck with getting it to work and I don't know what I am doing wrong.. My website is: facetofacephotography.smugmug.com..

Also, how do I get smugmug out of my url??

I would definitely appreciate any help or suggestions..
Ultimately, I would like to create a professional looking site for my clients to purchase from..
Thanks so much!

To get Smugmug out of your URL, you have to buy a domain name from a domain registrar and the configure it for your Smugmug site. See http://www.smugmug.com/help/professional-accounts for more info.

facetoface
Oct-09-2008, 05:13 PM
There is something funky going on with a theme. You have a theme that is overriding your banner CSS and applying this:

#my_banner {
width: 750px;
height: 150px;
margin: 0 auto;
background: url(http://www.smugmug.com/gallery/6188922_WwqYt/1/390366001_aENgL#390366001_aENgL) no-repeat;
}

The problem with this is that the URL is wrong. That's an URL to a page, not to an image. This is coming from a theme, not from your custom CSS. I don't know exactly what you did to cause this. Did you try to create a custom theme. If so, delete or disable it and your banner will start working again.



I did try to create a theme... How do I delete it; I can't seem to find a delete anywhere??

facetoface
Oct-09-2008, 05:15 PM
I did try to create a theme... How do I delete it; I can't seem to find a delete anywhere??


Found it..

jfriend
Oct-09-2008, 05:15 PM
I did try to create a theme... How do I delete it; I can't seem to find a delete anywhere??

I think there's a "Revert to Default" option.

facetoface
Oct-09-2008, 05:28 PM
I got the banner to work.. Thanks so much!