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View Full Version : Don't worry it didn't hurt the rock!


Mitch
Apr-28-2005, 12:17 PM
While out shooting some cactus flowers the tripod went over. Camera landed on the front element of my 28-135 IS. Didn’t do anything to the rock it landed on, but I now have a quarter inch square scratch in the lens. Lens and IS still work, back focuses as well as ever:rofl.



Might be a good idea to send the lens out for repair, but I can’t seem to find the listing of repair centers. I live in Phoenix so the closest should be Irvine, CA. Has anyone dealt with them? Do you have a contact number? Address?



I kind of feel if I do this then maybe I should send body and other lenses also. Good idea? Now I was told that a good guess at repairing the lens would be around $300.00. What do you think they would charge to calibrate the body and other lenses? Other lenses: 17-40 and 100-300 f5.6 L.



Finial question. 100-300 L bought used. Have not like this lens. Always been soft. Do you think calibrating will help?



Thanks all



Mitch

wxwax
Apr-28-2005, 12:25 PM
Ouch, that sucks.

Irvine Canyon sounds like the right place to go. I think this is the address.

Canon Factory Service Center
15955 Alton Parkway
Irvine, CA 92718 (949) 753-4000
(Use this phone number if you are shipping via FEDEX; Contact: Jess Bailey (949) 753-4061)

http://www.photo.net/bboard/q-and-a-fetch-msg?msg_id=00Bo4Z

http://www.broadbandreports.com/forum/remark,13121143

Mitch
Apr-28-2005, 01:35 PM
Thanks for the info Sid. Off it goes.

Mitch

wxwax
Apr-28-2005, 01:43 PM
Thanks for the info Sid. Off it goes.

Mitch
Hey, make sure you double check the address! :uhoh

ubergeek
Apr-28-2005, 08:40 PM
I know how that goes--glad to hear the damage isn't as bad as it could have been!

When a similar thing happened to me, I had a Russian-made 500mm mirror lens mounted. You would never know that it took such a hard fall--there's nary a scratch to be found. The Digital Rebel it was attached to didn't fare so well, but it's to the camera's credit that it still works (I've been using it over a year since then!)

Cheers,
Jeremy

Chase
May-03-2005, 09:50 PM
I live about 15 minutes from that repair center......good to know that its there.

Stan
May-04-2005, 05:26 PM
Finial question. 100-300 L bought used. Have not like this lens. Always been soft. Do you think calibrating will help?



Thanks all



Mitch
Forgot to say I'm Sorry for your loss Ls' are my babies
Yes but only with the body, now if you think you can live without the body for the estimated time of return...:dunno :dunno