Custom Hostname not working as expected

[Mitch]

Recently I purchased a domain name: mthphoto.com.

I followed the directions for using this as my custom hotname. After only a couple of hours www.mthphoto.com takes me to my smugmug page. GREAT! Everthing on the page works as it should.

The problem is when I typed mthphoto.com without the www I was taken to godaddy.com parked domain page. Now I knew I was doing something wrong and after several tries I contacted support over at godaddy. Basicly they gave me the same directions as I got here. (I have a work around in place see examples below)

Ok so then I started looking for others who have setup custom hostnames just to see how theirs worked.

Recently jowille posted a thread Custom Hostname, a place to start. Then I fond andy's url. I hope you two don't mind if I use you as examples.

The address www.jowilephoto.com will take you to his smugmug page no problem. Now enter jowilephoto.com without www and this now takes you to www.smugmug.com the home page for you know where. OK his was closer.

Then I tried andy's and again www.moonriverphotography.com works, but without the www it takes you to where he got his domain with a coming soon page.

Ok..above I mentioned a work around. In addition to the CNAMES thing I am using forwarding with mask. (don't ask me how I fond it, if you click enough buttons something will happen:rofl) Not the way I would like it but it work. The problem with this work around is that mthphoto.com (without www) does not display sub-dir different page address or whatever it's called. No matter where on the site you go the address bar only shows http://mthphoto.com.

Now I can live with this, but if anyone has a better way please let me know.:D

Thanks all


Mitch

[lenscape]

Recently I purchased a domain name: mthphoto.com.

I followed the directions for using this as my custom hotname. After only a couple of hours www.mthphoto.com (http://www.mthphoto.com) takes me to my smugmug page. GREAT! Everthing on the page works as it should.

The problem is when I typed mthphoto.com without the www I was taken to godaddy.com parked domain page. Now I knew I was doing something wrong and after several tries I contacted support over at godaddy. Basicly they gave me the same directions as I got here. (I have a work around in place see examples below)

Ok so then I started looking for others who have setup custom hostnames just to see how theirs worked.

Recently jowille posted a thread Custom Hostname, a place to start. Then I fond andy's url. I hope you two don't mind if I use you as examples.

The address www.jowilephoto.com (http://www.jowilephoto.com) will take you to his smugmug page no problem. Now enter jowilephoto.com without www and this now takes you to www.smugmug.com (http://www.smugmug.com) the home page for you know where. OK his was closer.

Then I tried andy's and again www.moonriverphotography.com (http://www.moonriverphotography.com) works, but without the www it takes you to where he got his domain with a coming soon page.

Ok..above I mentioned a work around. In addition to the CNAMES thing I am using forwarding with mask. (don't ask me how I fond it, if you click enough buttons something will happen:rofl) Not the way I would like it but it work. The problem with this work around is that mthphoto.com (without www) does not display sub-dir different page address or whatever it's called. No matter where on the site you go the address bar only shows http://mthphoto.com.

Now I can live with this, but if anyone has a better way please let me know.:D

Thanks all


Mitch Hi Mitch,
I'm using godaddy too. Mine works with or without www but the sub domain only works without www (accept one). I'm forwarding my domain and use the cname record to my smugmug page not the smugmug main page.

P.S I was having problem with 1and1 before I moved here.

www.lenscapephotography.com (http://www.lenscapephotography.com)

[onethumb]

Recently I purchased a domain name: mthphoto.com.

I followed the directions for using this as my custom hotname. After only a couple of hours www.mthphoto.com takes me to my smugmug page. GREAT! Everthing on the page works as it should.

The problem is when I typed mthphoto.com without the www I was taken to godaddy.com parked domain page. Now I knew I was doing something wrong and after several tries I contacted support over at godaddy. Basicly they gave me the same directions as I got here. (I have a work around in place see examples below)

Ok so then I started looking for others who have setup custom hostnames just to see how theirs worked.

Recently jowille posted a thread Custom Hostname, a place to start. Then I fond andy's url. I hope you two don't mind if I use you as examples.

The address www.jowilephoto.com will take you to his smugmug page no problem. Now enter jowilephoto.com without www and this now takes you to www.smugmug.com the home page for you know where. OK his was closer.

Then I tried andy's and again www.moonriverphotography.com works, but without the www it takes you to where he got his domain with a coming soon page.

Ok..above I mentioned a work around. In addition to the CNAMES thing I am using forwarding with mask. (don't ask me how I fond it, if you click enough buttons something will happen:rofl) Not the way I would like it but it work. The problem with this work around is that mthphoto.com (without www) does not display sub-dir different page address or whatever it's called. No matter where on the site you go the address bar only shows http://mthphoto.com.

Now I can live with this, but if anyone has a better way please let me know.:D

Thanks all


Mitch

smugmug only allows a single hostname. www.mthphoto.com is a completely different hostname than mthphoto.com, and thus, both won't work simultaneously.

Using domain masking, domain framing, domain forwarding, etc etc (there are a lot of names for the same thing) will *break* most smugmug usages because cookies don't work. No shopping cart, no passworded galleries, no logging in/out, etc etc. I wouldn't use it.

Don

[winnjewett]

smugmug only allows a single hostname. www.mthphoto.com (http://www.mthphoto.com) is a completely different hostname than mthphoto.com, and thus, both won't work simultaneously.

Using domain masking, domain framing, domain forwarding, etc etc (there are a lot of names for the same thing) will *break* most smugmug usages because cookies don't work. No shopping cart, no passworded galleries, no logging in/out, etc etc. I wouldn't use it.

Don Here's a solution: host a simple page that redirects from http://yourdomain.com to http://www.yourdomain.com. If you would like, I have access to a server that can do this for you. If a ton of people are interested in this service, I might have to charge a couple bucks, but for now, I'd be happy to just set it up and forget about it.

-Winn

[Mitch]

smugmug only allows a single hostname. www.mthphoto.com (http://www.mthphoto.com) is a completely different hostname than mthphoto.com, and thus, both won't work simultaneously.

Using domain masking, domain framing, domain forwarding, etc etc (there are a lot of names for the same thing) will *break* most smugmug usages because cookies don't work. No shopping cart, no passworded galleries, no logging in/out, etc etc. I wouldn't use it.

Don
Don,

I do have a lot to learn:scratch. You did tell me before that SM only allows a single hostname. I thought www.mthphoto.com and mthphoto.com would be basicly the same thing. When I asked before it was if I could use two completely different domain names.

Thanks again for your help.

Mitch

[Mitch]

Hi Mitch,
I'm using godaddy too. Mine works with or without www but the sub domain only works without www (accept one). I'm forwarding my domain and use the cname record to my smugmug page not the smugmug main page.

P.S I was having problem with 1and1 before I moved here.

www.lenscapephotography.com (http://www.lenscapephotography.com)
Correct me if I am wrong. It looks like your start page is being hosted somewhere other than SM. When I rollover the pictures on your start page it points to a SM gallery at http://photos.lenscapephotography.com/gallery/#

Is photos.lenscapephotography.com your domain name? If not where did the photos. come from?

Thanks for your help.


Mitch

[lenscape]

Correct me if I am wrong. It looks like your start page is being hosted somewhere other than SM. When I rollover the pictures on your start page it points to a SM gallery at http://photos.lenscapephotography.com/gallery/#

Is photos.lenscapephotography.com your domain name? If not where did the photos. come from?

Thanks for your help.


Mitch Mitch,
My domain (www.lenscapephotography.com (http://www.lenscapephotography.com))goes to a page is hosted outside the SM page.
My sub domain (photos.lenscapephotography) is forwarded to SM and it's setup with SM preferences so it doesn’t break any frame.


P.S I use (_top) to forward my links from the startup page to SM so it changes the URL from www.lenscapephotography.com (http://www.lenscapephotography.com) to photos.lenscapephotography.com


Hope it helps.:D

[Jesse]

Hello All,



I just signed up for the Pro account and immediately started setting up my site! Still a lot to do! If you don't mind I have a question referencing the custom hostname-

Registered my Domain name www.jessefarrar.com (http://www.jessefarrar.com/) at Go Daddy and followed each step as mentioned but when clicking on www.jessefarrar.com (http://www.jessefarrar.com/) it takes me to www.smugmug.com (http://www.smugmug.com/) . Should I have directed www.jessefarrar.com (http://www.jessefarrar.com/) to www.jessefarrar.smugmug.com (http://www.jessefarrar.smugmug.com/) in Go Daddy for the setup?

Any help is appreciated. Thank you.

[Mitch]

Hello All,



I just signed up for the Pro account and immediately started setting up my site! Still a lot to do! If you don't mind I have a question referencing the custom hostname-

Registered my Domain name www.jessefarrar.com (http://www.jessefarrar.com/) at Go Daddy and followed each step as mentioned but when clicking on www.jessefarrar.com (http://www.jessefarrar.com/) it takes me to www.smugmug.com (http://www.smugmug.com/) . Should I have directed www.jessefarrar.com (http://www.jessefarrar.com/) to www.jessefarrar.smugmug.com (http://www.jessefarrar.smugmug.com/) in Go Daddy for the setup?

Any help is appreciated. Thank you.
The way mine is set:


Alias Points To
www www.mthphoto.smugmug.com


Typing www.mthphoto.com into the address bar sends you to my SM account or what would be www.mthphoto.smugmug.com. That much I have down pat.:giggle

I hope that helped

Mitch

[Baldy]

Registered my Domain name www.jessefarrar.com (http://www.jessefarrar.com/) at Go Daddy and followed each step as mentioned but when clicking on www.jessefarrar.com (http://www.jessefarrar.com/) it takes me to www.smugmug.com (http://www.smugmug.com/) .I just noticed that in the instructions for GoDaddy, we neglected to add the final step — telling your smugmug account what your domain name is.

It's the last step on this help page for Register.com:

http://www.smugmug.com/help/network-solutions.mg

Sorry about that omission.

All the best,
Baldy

[Jesse]

Thank you all I got it to work!

[JamesJWeg]

smugmug only allows a single hostname. www.mthphoto.com (http://www.mthphoto.com) is a completely different hostname than mthphoto.com, and thus, both won't work simultaneously.

Using domain masking, domain framing, domain forwarding, etc etc (there are a lot of names for the same thing) will *break* most smugmug usages because cookies don't work. No shopping cart, no passworded galleries, no logging in/out, etc etc. I wouldn't use it.

Don
I think I am not alone in saying that we want the ability to point more than one dns entry to our smugmug accounts without a redirector page hosted elsewhere. Will that every happen? Or would you be ever so kind as to arrange for some sort of onsite redirection for us?

James.

[jowille]

I came back here to look for some answers:): and I was acutally pleased to see you used me as an example! This has been driving me crazy, but what I did was to go to my godaddy account and in the total dns manager, I set up a new cname record. jowillephoto.com without the www is not directed to my smugmug name, www.jowille.smugmug.com . I actually set it to go to www.jowillephoto.com but I don't see my domain in the url box.

I saw the official smugmug reply about only one domain name. The problem is that in these days, people are actually getting too lazy to type in the www in front of the url.

It works for now, but not exactly like I want it to.... :)

Thanks,

Bill



Recently I purchased a domain name: mthphoto.com.

I followed the directions for using this as my custom hotname. After only a couple of hours www.mthphoto.com (http://www.mthphoto.com) takes me to my smugmug page. GREAT! Everthing on the page works as it should.

The problem is when I typed mthphoto.com without the www I was taken to godaddy.com parked domain page. Now I knew I was doing something wrong and after several tries I contacted support over at godaddy. Basicly they gave me the same directions as I got here. (I have a work around in place see examples below)

Ok so then I started looking for others who have setup custom hostnames just to see how theirs worked.

Recently jowille posted a thread Custom Hostname, a place to start. Then I fond andy's url. I hope you two don't mind if I use you as examples.

The address www.jowilephoto.com (http://www.jowilephoto.com) will take you to his smugmug page no problem. Now enter jowilephoto.com without www and this now takes you to www.smugmug.com (http://www.smugmug.com) the home page for you know where. OK his was closer.

Then I tried andy's and again www.moonriverphotography.com (http://www.moonriverphotography.com) works, but without the www it takes you to where he got his domain with a coming soon page.

Ok..above I mentioned a work around. In addition to the CNAMES thing I am using forwarding with mask. (don't ask me how I fond it, if you click enough buttons something will happen:rofl) Not the way I would like it but it work. The problem with this work around is that mthphoto.com (without www) does not display sub-dir different page address or whatever it's called. No matter where on the site you go the address bar only shows http://mthphoto.com.

Now I can live with this, but if anyone has a better way please let me know.:D

Thanks all


Mitch

[winnjewett]

I am pleased to announce three new hosting packages (http://brilliantphoton.com/hosting.asp) designed for smugmug professionals.

The first package is totally free, and includes a redirect page that will allow your customers access to your site regardless of how they type the url.

Cheers,
Winn

[lifeonfilmphotography]

Hi Winn,

You are terrific! We will likely use one of your options for the site, just need to run it by the owner. Thanks very much!

[winnjewett]

Hi Winn,

You are terrific! We will likely use one of your options for the site, just need to run it by the owner. Thanks very much!
You are most welcome. I'm just glad I can help out.

-Winn