Connection problem ... retrying.

[Rob Greer Photography]

I'm using the Simple Uploader via IE and I often get a message "Connection problem ... retrying." Every once in awhile the upload will resume but it drops the upload from time to time. With the current problem, it's taking much longer to upload the files than usual. Is there a problem going on that I've not seen listed anywhere?

[bridgesphoto]

I am having a similar problem, but right now it won't even let me get to the uploader page. It times out every time-- on every browser and every computer.

[anwmn1]

Same problem here too. I have been able to get to the uploader page once but then it stops.

Keep geting a server connection was lost error. Two computers- Safari or Firefox- still can't upload.

[davidweaver]

Maybe related...
When just trying to get to the upload page at this moment:
----------------------------
Connection Interrupted

The connection to the server was reset while the page was loading.The network link was interrupted while negotiating a connection. Please try again.

----------------------------

I was having many issues uploading earlier today using the simple uploader. The Bulletproof one worked as did the (now) unsupported java drag and drop uploader.

Best we can do is post problems here.

Cheers,
David

[l4pi]

Same here as well.

I am increasingly concerned about the reliabillity of Smugmug. There have been just too many issues in the past couple of weeks.

[Billio]

Yeah. I'm having the same problems. I'm trying to upload concert photos from the weekend for the bands to review and it's been very difficult all day.

Since the jfriedl plug-in for Lightroom isn't working because of connection errors, I thought I would try the drag and drop. No luck. When it does begin to upload, it's at a slow speed.

Anyone else seeing performance issues when you can get connected?

Maybe related...
When just trying to get to the upload page at this moment:
----------------------------
Connection Interrupted

The connection to the server was reset while the page was loading.The network link was interrupted while negotiating a connection. Please try again.

----------------------------

I was having many issues uploading earlier today using the simple uploader. The Bulletproof one worked as did the (now) unsupported java drag and drop uploader.

Best we can do is post problems here.

Cheers,
David

[davidweaver]

This may be a waste of time posting. But ya' never know...
Missing packets have been removed to protect the innocent. :-)
No. Time Source Destination Protocol Info
1 0.000000000 192.168.1.103 24.93.41.127 DNS Standard query A upload.smugmug.com
2 0.031281000 24.93.41.127 192.168.1.103 DNS Standard query response A 208.79.45.24
3 0.032118000 192.168.1.103 208.79.45.24 TCP 4202 > http [SYN] Seq=0 Len=0 MSS=1460
4 0.116445000 208.79.45.24 192.168.1.103 TCP http > 4202 [SYN, ACK] Seq=0 Ack=1 Win=4380 Len=0 MSS=1460
5 0.116478000 192.168.1.103 208.79.45.24 TCP 4202 > http [ACK] Seq=1 Ack=1 Win=65535 [TCP CHECKSUM INCORRECT] Len=0
6 0.116657000 192.168.1.103 208.79.45.24 HTTP GET /photos/add.mg?AlbumID=5465607 HTTP/1.1
7 0.199775000 208.79.45.24 192.168.1.103 TCP http > 4202 [RST, ACK] Seq=1 Ack=1276 Win=5655 Len=0
9 4.182392000 74.125.47.99 192.168.1.103 TCP http > 4199 [FIN, ACK] Seq=0 Ack=0 Win=6856 Len=0
10 4.182430000 192.168.1.103 74.125.47.99 TCP 4199 > http [ACK] Seq=0 Ack=1 Win=64795 [TCP CHECKSUM INCORRECT] Len=0
11 4.198361000 192.168.1.103 74.125.47.99 TCP 4199 > http [RST, ACK] Seq=0 Ack=1 Win=0 Len=0
15 10.601014000 192.168.1.103 195.70.13.84 TCP 2204 > http [ACK] Seq=538 Ack=2760 Win=65535 [TCP CHECKSUM INCORRECT] Len=0
16 10.602864000 195.70.13.84 192.168.1.103 TCP [TCP segment of a reassembled PDU]
17 10.604614000 195.70.13.84 192.168.1.103 TCP [TCP segment of a reassembled PDU]
18 10.604677000 192.168.1.103 195.70.13.84 TCP 2204 > http [ACK] Seq=538 Ack=5520 Win=65535 [TCP CHECKSUM INCORRECT] Len=0
19 10.606623000 195.70.13.84 192.168.1.103 TCP [TCP segment of a reassembled PDU]
20 10.607229000 195.70.13.84 192.168.1.103 TCP [TCP Previous segment lost] [TCP segment of a reassembled PDU]
21 10.607263000 192.168.1.103 195.70.13.84 TCP 2204 > http [ACK] Seq=538 Ack=6900 Win=65535 Len=0 SLE=8280 SRE=8922
22 10.608333000 195.70.13.84 192.168.1.103 HTTP/XML [TCP Out-Of-Order] HTTP/1.1 200 OK
23 10.608359000 192.168.1.103 195.70.13.84 TCP 2204 > http [ACK] Seq=538 Ack=8922 Win=65535 [TCP CHECKSUM INCORRECT] Len=0
24 10.729978000 195.70.13.84 192.168.1.103 TCP [TCP Dup ACK 22#1] http > 2204 [ACK] Seq=8922 Ack=538 Win=65535 Len=0
25 16.335208000 208.79.45.23 192.168.1.103 TCP http > 4086 [RST, ACK] Seq=0 Ack=0 Win=16912 Len=0

[Barb]

Hi,

We're aware of the problem and it's being worked on now. Sorry for the inconvenience!

[davidweaver]

Thank you!

Y'all rock!:clap:clap:clap:clap:clap:clap:clap

BBQ on me when in Austin!

[bch2300]

mine was down for 10-20 minutes, but seems to be be back to normal now-

[Barb]

Okay, things should be up and working fine now. Again, sorry for the inconvenience :(

[Peter]

Okay, things should be up and working fine now. Again, sorry for the inconvenience :(

Thanks Barb :)

Uploading 80 pics and all is working well . . .

Smugmug - 9 pm Sunday and someone's at the control panel . . . nice . . .

Peter